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Account Supervisor, Social/Digital Media

Company: Executive Alliance
Location: Melville
Posted on: May 14, 2022

Job Description:

Executive Alliance is pleased represent our client who is a leading regional integrated advertising agency who helps clients expand their brands in the areas of healthcare, education, not-for-profit, financial and professional services. This acclaimed company were named as a "Best Workplace on Long Island in 2020".

They are seeking an Account Supervisor to join their team to manage relationships with their clients in the areas of social, digital, offline and traditional advertising channels.

NOTE: This role is a hybrid remote opportunity, with Mondays and Fridays being remote and Tuesdays, Wednesdays and Thursdays at the company's state-of-the-art headquarters.

Your role is focused on leading account activity - both operationally and strategically - on a day-to-day basis. Your responsibilities include helping to drive overall brand strategy and implementing it on a campaign basis. As a key relationship holder, you are also responsible for managing a team environment where internal departments, clients and external partners work together to solve client problems.


Work with project management and production, and analyze an estimate with an educated eye; run a shoot while managing client needs; deliver the goods on time and exceed expectations; and, generally keep all the wheels turning at an even pace.
Assume accountability for the clients and agency work under your supervision.


Support senior team members in the development of project plans, budgets and staffing based on knowledge of and relationships with appropriate departments.
Support the management and oversight of financial aspects of the agency's business on assigned clients.
Help identify organic growth opportunities on your accounts.
Help develop client-billing projections.
Maintain accurate and updated time sheets.


Lead day-to-day strategic development and implementation.
Help solve business problems as they inevitably arise with innovation, decisiveness, speed and clarity.
Draft insightful briefs that provide clarity to the problem being solved and inspiration to the teams assigned to solve them.
Synthesize knowledge of clients' business, their market, competitive activity and consumer to help develop viable business strategies.
Continue to educate yourself on industry and client trends to stay at the forefront of helping grow their business (and, ultimately the company's).


Demonstrate excellent client handling - professional demeanor, ability to lead productive meetings, good listening and negotiation skills.
Contribute to agency and client communications, both written and oral, with little hand-holding.
Demonstrate effective and persuasive presentation skills.
Demonstrate strong business writing skills.
Show strong desire/success in selling agency recommendations.


Build strong relationships with clients, creatives, and producers not just in meeting rooms but also in hallways, at shoots, and over coffee.
Look for opportunities; involve yourself in cross-team/agency initiatives.
Buy time from clients when required.
Manage up as well as down to drive development of the most effective solutions for your clients.
Mentor junior level account staff who look to you for guidance and inspiration.


Manifest a can-do attitude.
Be polite and respectful, always.
Be a team player.
Honor company culture and policies.
Be visible.
Have the "worry factor."
Be a role model.

Keywords: Executive Alliance, New Haven , Account Supervisor, Social/Digital Media, Advertising , Melville, Connecticut

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