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Front Desk Receptionist

Company: Metro Physical & Aquatic Therapy (Outpatient)
Location: Hampton Bays
Posted on: November 23, 2022

Job Description:

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services.We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Metro Physical Therapy has an immediate opening for a Full-time Front Desk Coordinator/Receptionist. Potential Shifts (Days & Hours):Monday-Friday: 9:00am-5:30pmEssential Functions:1. Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.2. Generate a compilation of reports, logs and lists including but not limited to authorization and verifications.3. Ensure co-pays are tallied and reconciled and control credit extended to patients.4. Call treating physicians to obtain updated prescription for treatment by Occupational and Physical Therapist.5. Obtains Plan of Cares from treating physician and update system.6. Optimizes patient's satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.7. Set up new /returning patient case in Theraoffice which includes obtaining new demographic information and all existing insurance information.8. Keeps patient appointments on schedule by notifying Clinicians of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.10. Ensures availability of treatment information by filing and retrieving patient records.11. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.12. Maintains a working knowledge of Metro, rules and policies, and works to ensure the compliance with the stated parameters. Perform other duties and assignments as required.13. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.14. Perform other duties and assignments as required.Qualifications/ Requirements: One (1) year of Physical Therapy/Medical office experience Experience with a EMR System Ability to communicate to customers, co-workers and management in a professional/courteous manner. Current or recent experience in a medical practice assuring compliance with federal, state and local regulations and guidelines. Must work well within a team environment. Excellent interpersonal and communication skills Proficiency in Word, Outlook, Excel, and EMR. One year of experience in a customer service-oriented is strongly desired. High school diploma or GED is requiredMetro Physical & Aquatic Therapy is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.Job Type: Full-timePay: $18.00 - $20.00 per hourBenefits: 401(k) Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insuranceSchedule: 8 hour shiftWork Location: One location

Keywords: Metro Physical & Aquatic Therapy (Outpatient), New Haven , Front Desk Receptionist, Administration, Clerical , Hampton Bays, Connecticut

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