Associate Financial Services Representative
Company: Northwell Health
Posted on: January 24, 2023
The Associate Financial Services Representative will be an
exceptionally customer focused individual that will provide
information, fulfill customer needs, and tailor our services to
create an easy and seamless servicing experience.
1.Assists in the verification of insurance benefits for services
prior to admission.
2.Obtains timely pre-authorization for all outpatient and inpatient
3.Create flawless experiences for our customers by addressing
customer inquiries and resolving service issues that include but
are not limited to: researching and analyzing accounts receivable
and outstanding balances, negotiating and advising on the
collection of overdue bills and payment plans, collecting overdue
payments, understanding financial assistance offerings, managing
and resolving customer disputes.
4.Helps in coordinating inpatient billing.
5.Provides support for all finance issues and ensures that
activities occur in compliance with appropriate regulations and
6.Assists in patient billing and maintaining pertinent records as
required for maintenance of certification.
7.Helps in coordinating with nursing staff in planning and
organizing program activities.
8.Majority of contact is internal and/or customer service
9.Work and tasks are most often routine, structured and
transactional in nature; work requires minimal variance from
guidelines and procedures.
10.Makes routine decisions regarding assigned task within defined
parameters, often limited and confined to on going matters.
11.Elevates questions, problems and significant challenges to more
senior team members for direction or subject matter expertise.
12.Prioritizes basic tasks; priorities typically guided by standard
practices or by others.
13.Ensures timely and accurate performance of responsibilities for
a single area or group of closely related tasks.
14.Performs related duties as required. All responsibilities noted
here are considered essential functions of the job under the
Americans with Disabilities Act. Duties not mentioned here, but
considered related are not essential functions.
*High School Diploma or equivalent required.
*Associate's Degree or equivalent combination of education and
related experience preferred.
*0-1 years relevant experience preferred.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith
determination of potential base compensation that may be offered to
a successful applicant for this position at the time of this job
advertisement and may be modified in the future.When determining a
team member's base salary and/or rate, several factors may be
considered as applicable (e.g., location, specialty, service line,
years of relevant experience, education, credentials, negotiated
contracts, budget and internal equity).
Keywords: Northwell Health, New Haven , Associate Financial Services Representative, Accounting, Auditing , Melville, Connecticut
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