Field Based Senior Community Care - Care Navigator - New Haven, CT
Company: UnitedHealth Group
Location: New Haven
Posted on: June 21, 2022
Job Description:
$1500 Sign On Bonus For External CandidatesEnergize your career
with one of Healthcare's fastest growing companies. - -You dream of
a great career with a great company - where you can make an impact
and help people. - We dream of giving ou the opportunity to do just
this. - And with the incredible growth of our business, it's a
dream that definitely can come true. Already one of the world's
leading Healthcare companies, -UnitedHealth Group -is restlessly
pursuing new ways to operate our service centers, improve our
service levels and help people lead healthier lives. - We live for
the opportunity to make a difference and right now, we are living
it up.This opportunity is with one of our most exciting business
areas: -Optum -- a growing part of our family of companies that
make -UnitedHealth Group -a Fortune 10 leader.Optum -helps nearly
60 million Americans live their lives to the fullest by educating
them about their symptoms, conditions and treatments; helping them
to navigate the system, finance their healthcare needs and stay on
track with their health goals. No other business touches so many
lives in such a positive way. And we do it all with every action
focused on our shared values of Integrity, Compassion,
Relationships, Innovation & Performance.The -Senior Community Care
- Care Navigator -is a trained healthcare resource that partners
with and supports Optum Advanced Practice Clinicians (APCs). The
Care Navigator assists in care coordination activities,
administrative tasks and support for members residing in skilled
nursing facilities and/or assisted living centers. - The role
includes strong technical skills, communication and collaboration
with the clinical team, facility staff and members and their
families.This position is full-time. Employees are required to have
flexibility to work any of our 8-hour shift schedules during our
normal business hours of 8am - 7pm. It may be necessary, given the
business need, to work occasional overtime.Primary
Responsibilities:The Care Navigator will be responsible for:
- Supporting APC(s) with overall coordination of member care, at
the direction of the APC
- Functioning as part of a collaborative team
- Data entry and member chart management for:
- New members
- Post hospital visits
- Pre-visit updates
- Health maintenance updates
- Stars
- Lab results
- Medication entry
- Obtaining medical records following hospitalizations and
physician appointments
- Obtaining consult notes, hospital discharge summaries, lab
results
- Obtaining updates on members receiving Part A & B therapy
- Uploading lab results, medication changes, new member
information into the EMR
- Assisting with scheduling of member appointments and
transportation
- Arranging facility and member education
- Building facility relationships
- Supporting virtual family communication and/or virtual clinical
visits for APC by holding and operating an iPad during the
visits
- Tasks for Skilled Nursing Facility member may include:
- Tracking skilled days and assisting with completion of
DSTs
- Other tasks within scope, as assigned by the APC
- Tasks for Assisted Living Facility members may include:
- Assisting members to utilize benefits
- Transitions to SNF (calling for SNF Bed, gathering medical
records & sending to SNF, sending orders, arranging
transportation)
- Coordinating Home Health and DME
- Other tasks within scope, as assigned by the APCYou'll be
rewarded and recognized for your performance in an environment that
will challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High School Diploma / GED (or higher)
- 3+ years Clinical or Medical Record Experience
- Knowledge of medical terminology and working within E.H.R.
platforms -
- Access to reliable transportation that will enable you to
travel to client and/or patient sites within a designated area
- Ability to travel 100% of the time between -nursing homes
and/or assisted living communities
- Ability -to travel around New Haven, CT
- Ability to work any of our 8-hour shift schedules during our
normal business hours of 8am - 7pm
- Experience in Microsoft Word (edit, create & save documents),
Microsoft Excel (adding, sorting & filtering data) and Microsoft
Outlook -(email, folders, attachments and calendaring)
- Experience and proficiency with EMRs
- Understanding or experience with medical team
collaboration
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodation.Preferred
Qualifications:
- Certified Nursing Assistant certification or Certified Medical
Assistant certification
- Experience with CMS complianceSoft Skills:
- Strong communication skills
- Excellent administrative and organizational skills
- Ability to multitask and prioritize multiple deliverables
- Experience working in cross functional, inter and
multi-disciplinary teamsUnitedHealth Group requires all new hires
and employees to report their COVID-19 vaccination status.Military
& Veterans find your next mission: -We know your background and
experience is different and we like that. UnitedHealth Group values
the skills, experience and dedication that serving in the military
demands. In fact, many of the values defined in the service mirror
what the UnitedHealth Group culture holds true: Integrity,
Compassion, Relationships, Innovation and Performance. Whether you
are looking to transition from active duty to a civilian career, or
are an experienced veteran or spouse, we want to help guide your
career journey. Learn more at -Learn how Teresa, a Senior Quality
Analyst, -works with -military veterans and ensures they receive
the best benefits and experience possible. -Careers with Optum.
-Here's the idea. We built an entire organization around one giant
objective; make the health system work better for everyone. So when
it comes to how we use the world's large accumulation of health -
related information, or guide health and lifestyle choices or
manage pharmacy benefits for millions, our first goal is to leap
beyond the status quo and uncover new ways to serve. Optum, part of
the UnitedHealth Group family of businesses, brings together some
of the greatest minds and most advanced ideas on where health care
has to go in order to reach its fullest potential. For you, that
means working on high performance teams against sophisticated
challenges that matter. Optum, incredible ideas in one incredible
company and a singular opportunity to do -your life's best
work.SM**PLEASE NOTE** The sign on bonus is only available to
external candidates. Candidates who are currently working for a
UnitedHealth Group, UnitedHealthcare or related entity in a full
time, part time, or per diem basis ("Internal Candidates") are not
eligible to receive a sign on bonus.Connecticut Residents Only: The
salary range for Connecticut residents is $18.80 - $33.41. Pay is
based on several factors including but not limited to education,
work experience, certifications, etc. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentivesDiversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative
Action employer and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law.UnitedHealth Group -is a drug -
free workplace. Candidates are required to pass a drug test before
beginning employment.Keywords: -#RPO, #RED
Keywords: UnitedHealth Group, New Haven , Field Based Senior Community Care - Care Navigator - New Haven, CT, Accounting, Auditing , New Haven, Connecticut
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